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Qualitative Research Methods – 5 ECTS
Date and time
Tuesday 19 September 2023 at 09:00 to Friday 22 September 2023 at 14:00
Registration Deadline
Friday 11 August 2023 at 12:00
Location
Kilen - room KL 2.53 (second floor),
Kilevej 14A,
2000 Frederiksberg
Kilen - room KL 2.53 (second floor)
Kilevej 14A
2000 Frederiksberg
Qualitative Research Methods – 5 ECTS
Course coordinator Professor Torsten Ringberg
Professor Torsten Ringberg, Department of Marketing, Copenhagen Business School
Professor Dr. Markus Reihlen, Institute of Management and Organization, Leuphana University of Lüneburg
Qualitative research is a research strategy that emphasizes large bodies of unstructured data (textual, graphical, audio, and video data) that cannot be meaningfully analyzed by formal, statistical approaches. Despite differences, qualitative research approaches share at least the following assumptions, that is, by systematically generating and analyzing data and applying existing socio-cultural theorical frameworks new insights can be uncovered to how individuals make sense of self and others, and consequently act within social systems. Since both research methods and social science theories are informed by underlying philosophical perspectives, this course will first introduce these perspectives.
Students will then be introduced to various theoretical orientations within the interpretive paradigm and how each is built upon certain epistemological assumptions including the construction of meaning and the representation of reality/ies. We will cover various qualitative approaches (e.g., grounded theory, action research, case studies, ZMET) and discuss their pros and cons given your particular research question. Whereas the case studies and participant observations represent a holistic approach, the ZMET semi-structured in-depth interview surfaces subconscious mindsets (mental models) that inform and motivate consumer sensemaking of a given topic of interest within a given group or subculture of people under study.
The qualitative data analysis is supported by different software packages (e.g., NVivo, Nudist, Atlas.ti, MAXQDA). Only Atlas.ti will be covered at a more general level. It is possible to download and install a training version of the software program Atlas.ti 9.0 and Atlast.ti Cloud at a discounted rate on your laptop computer. Link: https://atlasti.com/students/ Also, you can consult online tutorials for a more detailed coverage- see below links. The course represents a doctorate workshop. Throughout the course, initiatives, creativity, and critical thinking on part of the students will be appreciated and encouraged.
This year’s (2023) course at CBS will be in person. You will be notified in case we have to convert to either a hybrid or online course due to imposed Covid-19 restrictions. The course requires preparation by students before each session as well as interaction with one or two other students in preparation for the course (a small presentation of an article--also, see below). Students are encouraged to debate their particular views, methodological problems, and research issues.
• Introductory lecture and discussion
• Blagoev, B.; Costas, J. (2022) Interpretative Inquiry, in: C. Neesham, M. Reihlen, D. Schoeneborn (eds.), Handbook of Philosophy of Management.
• Reihlen, M.; Schoeneborn, D. (2022) The Epistemology of Management: An Introduction, in: C. Neesham, M. Reihlen, D. Schoeneborn (eds.), Handbook of Philosophy of Management.
• Reihlen, M.; Habersang, S.; Nikolova, N. (2022). Realist Inquiry, in: C. Neesham, M. Reihlen, D. Schoeneborn (eds.), Handbook of Philosophy of Management
• Reihlen, M.; Klaas-Wissing, Th; Ringberg, T. (2007): Metatheories in Management Studies: Reflections upon Individualism, Holism, and Systemism, in M@n@gement, Vol. 10, No. 3, pp. 49-69.
• Link to 45 min summary, copy/paste in to your browser
https://www.dropbox.com/s/rocr94pe4mtgo02/01%20Reihlen%20Why%20philosophy%20matters%20in%20social%20research%20compressed.mp4?dl=0
• Lecture and discussion
Team activity: systematic comparison/discussion of background theories.
• Maxwell, Joseph A. (2008) Designing a Qualitative Study, in: The SAGE handbook of applied social research methods, 2, edited by Leonard Bickman and Debra J. Rog, Sage: Los Angeles, 214-253.
• Lecture and discussion
• Reihlen, M., Schlapfner, J. F., Seeger, M., & Trittin‐Ulbrich, H. (2022). Strategic Venturing as Legitimacy Creation: The Case of Sustainability. Journal of Management Studies, 59(2), 417-459
• Ringberg, Odekerken-Schröder & Christensen (2007) “A cultural models approach to segmenting consumer recovery expectations,” in Journal of Marketing, Vol.71 (July), pp. 194-214.
• Luna, Ringberg & Peracchio (2008), “One Individual, Two Identities: Frame Switching Among Biculturals,” in Journal of Consumer Research Vol. 35, No 2, pp. 279-293.
• Ringberg & Gupta (2003), “The Importance of Understanding the Symbolic World of Customers in Asymmetric Business-to-Business Relationships,” in Journal of Business and Industrial Marketing, Special Issue on Qualitative Approaches in B-2-B. Vol. 18 No 6/7. Pp. 607-626.
• Ryden, Ringberg & Wilke, R. (2015), “The influence of Mental Models of Business- Consumer Interaction on Social Media Use” in Journal of Interactive Marketing, Vol. 31, August, pp 1-16.
• Arnould and Price (1993) “River magic” Journal of Consumer Research Vol 20 (June) pp. 24-45)
13.00 – 17.00 Interviewing. Zaltman Metaphorical Elicitation Techniques (ZMET), including laddering and mind mapping (Method)
• Christensen & Olson (2002) “Mapping Consumers’ Mental Models with ZMET”, Psychology & Marketing, Vol 19(6), pp 477-502.
• Corbin, J. M., & Strauss, A. (1990). Grounded theory research: Procedures, canons, and evaluative criteria. Zeitschrift für Soziologie, 19(6), 418-427.
• Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013). Seeking qualitative rigor in inductive research: Notes on the Gioia methodology. Organizational research methods, 16(1), 15-31.
• Suddaby, R. (2006) What grounded theory is not. In: Academy of Management Journal, Vol. 49, No. 4, pp. 633-642.
THURSDAY 21 SEPTEMBER 2023
12.00-13.00 Lunch
13.00-17.00 Presentations and discussions of students’ research proposals (incl feedback) Participants ae divided into two groups.
9.00-11.30 Structuring a qualitative research paper, positioning, contribution, theoretical framing and use of relevant methods including examples of use of various research approaches.
• Alvesson, M., & Sandberg, J. (2011). Generating research questions through problematization. Academy of Management Review, 36(2), 247-271.
• McInnis, D. J (2011) A Framework for Conceptual Contributions in Marketing. Journal of Marketing, Vol 75 (July), 136-154
• Bansal and Corley, K. (2011). From the editors: The coming of age for qualitative research, Academy of Management Journal Vol. 54, No. 2, p. 233-237
• Ragins, B. R. (2012). Reflections on the craft of clear writing. Academy of Management Review, 37(4), 493-501.
This course provides you with insights into:
• Philosophical foundations and principles of qualitative methods
• How cognition and shared mental models orient subjects’ as well as your own representations (i.e., conceptual mindsets)
• Identifying and formulate relevant research questions (relevant, interesting, theoretical framework)
• How to design a qualitative research study including various data collection methods, especially ZMET, hereunder ethical considerations
• Developing an interview guide and conduct semi-structured qualitative interviews
• Analyzing rich data (textual and mindmaps)
• Critical reflections on your own as well as others’ research proposals, positioning/contribution, and research processes.
Within two weeks after the course ends, you submit an updated version of your proposal based on feedback and general knowledge acquired during the course to the course coordinators. This will then be submitted for review to one of your fellow participants.
Review of a research proposal. In order to learn from each other each participant writes a constructive review (approx. 2-3 pages long) of a fellow PhD participant’s updated research proposal and turns this in two weeks after it is received (approx. four weeks after the course ends). We will provide additional information about how to write a constructive review.
Please register your topic of your PhD-thesis or research interests as well as your PhD-supervisor (to CBS) - Name and Email.
https://atlasti.com/free-trial-version/
Approaches to Coding by Susanne Friese Start date: Tuesday Sept 19, 2023
• Bond III, E. U., de Jong, A., Eggert, A., Houston, M.B., Kleinaltenkamp, M., Kohli, A.K., Ritter, T, & Ulaga, W. (2020). The Future of B2B Customer Solutions in a Post-COVID-19 Economy: Managerial Issues and an Agenda for Academic Inquiry. Journal of Service Research, 23 (4) 401-408.
• De Jong, A., de Ruyter, K, Keeling, D.I., Polyakova, A., Ringberg. T (2021). Key Trends in Business-to-Business Services Marketing Strategies: Developing a Practice-based Research Agenda. Industrial Marketing Management 93 1-9.
• De Ruyter, K., D.I. Keeling, K. PLangger, M. Montecchi, M.L. Scott, and D. Dahl (2022), Reimagining marketing strategy: Driving the debate on grand challenges, Journal of the Academy of Marketing Science, 50(1): 13-21.
• Deighton, John A., Carl F. Mela, and Christine Moorman (2021). Marketing thinking and doing. Journal of Marketing, 85(1):1-6.
• Grewal, D., Puccinelli, N., & Monroe, K. B. (2018). Meta-analysis: Integrating accumulated
knowledge. Journal of the Academy of Marketing Science, 46(1), 9-30.
• Kadić-Maglajlić, S., Chaker, N. N., & Arslanagić-Kalajdzić, M. (2021). The same only different: Seven steps of selling in emerging markets. In F. Jaramillo & J. Mulki (Eds.), A Research Agenda for Sales (pp. 109–134). Edward Elgar Publishing. https://doi.org/10.4337/9781788975315.00013
• La Placa, Peter, Adam Lindgreen, Joëlle Vanhamme, and C. Anthony Di Benedetto (2018). How to revise, and revise really well, for premier academic journals. Industrial Marketing Management, 72: 174–180.
• La Placa, P., Lindgreen, A., and Vanhamme, J. (2018). How to write really good articles for premier academic journals. Industrial Marketing Management, 68:202—209.
• Lindgreen, Adam, C. Anthony Di Benedetto, Jens Geersbro, and Thomas Ritter (2018). Past, present, and future business-to-business marketing research. Industrial Marketing Management. 69: 1-4.
• Palmatier, Robert (2016). Improving publishing success at JAMS: Contribution and positioning. Journal of the Academy of Marketing Science, 44(6): 655–659.
• Steel, Piers, Sjoerd Beugelsdijk, and Herman Aguinis (2021). The anatomy of an award-winning metaanalysis: Recommendations for authors, reviewers, and readers of meta-analytic reviews. Journal of International Business Studies, 52: 23-44.
Philosophical Foundations of Social Research Pre-reading
• Alvesson, M., & Sköldberg, K. (2009). Reflexive methodology: New vistas for qualitative research. Sage: London, chap. 1-3.
• Bunge, M. (1996). Finding philosophy in social science, New Haven: Yale University Press.
• Crotty, M. (1998). The foundations of social research. Meaning and perspective in the research process, Sage: London.
• Flick, Uwe; von Kardorff, Ernst; Steinke, Ines (Eds.) (2004). A companion to qualitative research, Sage: London.
• Maxwell, J. A. (2012). Qualitative research design: An interactive approach (Vol. 41). Sage publications.
• Miles, M.B.; Huberman, M.A. (1994). Qualitative data analysis: An expanded sourcebook, 2nd. ed., Thousand Oaks: Sage.
• Coghlan, D. (2011). Action research: Exploring perspectives on a philosophy of practical knowing. Academy of Management Annals, 5(1), 53-87.
• Reason, P.; Bradbury, H. (2013). The Sage handbook of action research: Participative inquiry and practice. Sage: London.
• Dyer, W.G.; Wilkins, A.L. (1991), ‘Better Stories, Not Better Constructs, To Generate Better Theory: A Rejoinder to Eisenhardt’, Academy of Management Review, 16, 3, pp. 613-619.
• Eisenhardt, K. M. (1989), Building theories from case study research, Academy of Management Review, Vol. 14, No. 4, S. 532–550.
• Gibbert, M., Ruigrok, W., & Wicki, B. (2008). What passes as a rigorous case study?. Strategic management journal, 29(13), 1465-1474.Langley, A. (1999). Strategies for theorizing from process data. Academy of Management Review, 24(4), 691-710.
• Hammersley, M., & Atkinson, P. (2007). Ethnography: Principles in practice: Routledge.
• Smets, M.; Burke, G.; Jarzabkowski, P. (2014) Charting new territory for organizational ethnography: Insights from a team-based video ethnography, Journal of Organizational Ethnography, 3(1):10-26.
• Bryant, A.; Charmaz, K. (Eds.) (2007) The SAGE Handbook of Grounded Theory, Sage: Thousand Oaks.
• Glaser, B.; Strauss, A. (1967). The discovery of grounded theory: Strategies for qualitative research, Aldine: Chicago.
• Glaser, B. G. 1992. Basics of grounded theory analysis. Mill Valley, California: Sociology Press.
• Locke, K. (2001): Grounded theory in management research, London: Sage
• O’Reilly, K., Paper, D., & Marx, S. (2012). Demystifying grounded theory for business research. Organizational Research Methods, 15(2), 247-262.
• Strauss, A.; Corbin, J. (1998): Basics of qualitative research: Techniques and procedures for developing grounded theory, 2nd ed., Sage: Thousand Oaks.
Qualitative Meta-Analysis
• Hoon, C. (2013), Meta-synthesis of qualitative case studies: an approach to theory building, Organizational Research Methods, 16(4): 522–556.
• Finfgeld-Connett, D. (2018). Introduction to Theory-Generating Meta-Synthesis Research. In a Guide to Qualitative Meta-Synthesis. Routledge.
• Rousseau,D. M.,Manning, J.,&Denyer,D. (2008). Evidence in management and organizational science: Assembling the field’s full weight to scientific knowledge through synthesis. Academy of Management Annals, 2, 475-515
• Zaltman, Gerald (2003). How customers think: Essential insights into the mind of the market. Harvard Business School Press: Cambridge.
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Organizer Contact Information
CBS PhD School
Phone: +45 3815 3138
phdsupport@cbs.dk
Organizer Contact Information
CBS PhD School
Phone: +45 3815 3138
phdsupport@cbs.dk